Fabric Face Masks FAQs – Instylia

Fabric Face Masks FAQs

Q : What are the fabric face masks made of?

A : The fabric face masks are made of 100% cotton fabric. Each mask has a double-lined 2-ply exterior and comes with an inner cotton gauze pocket that can hold a disposable filter (if needed) in place. 

Q : Why did the manufacturer chooses 100% cotton fabric? 

A : As they are being worn on a daily basis for protection, we understand the need for comfort and breathability when it comes to face masks. Cotton is easy to maintain and lasts longer. It is also a breathable fabric and hypoallergenic; beneficial for those with sensitive skin.

Q : What is antimicrobial?

A : Antimicrobial products kill or slow the spread of microorganisms. Microorganisms include bacteria, viruses, protozoans, and fungi such as mold and mildew. Antimicrobial is used for kids fabric face masks to protect them even better.

Q : Do the masks offer the level of protection as surgical masks do?

A : Unfortunately, they do not. N95 masks still offer the best protection against foreign particles. However, there is new evidence to support the assertion that fabric masks do offer some protection. The primary benefit of covering your nose and mouth is that you protect the people around you when you talk, sneeze or cough. You can increase the effectiveness of your fabric mask by adding a disposable filter in the pocket layer.

In addition, by using fabric masks, we are ensuring that there are adequate surgical grade masks available for the people who need it more - frontline medical staff, who face COVID-19 patients every day. These fabric masks are great if you need to be on public transport, or running a short errand at the supermarket.

Q : How many times can I use a surgical mask as a filter for fabric face mask?

A : Usually it should be disposed after 1 use. However, surgical mask can be prolonged as a filter if it is not soiled or dirty. 

Q : How often do you need to wash it?

A : As these masks come into contact with millions of germs on a daily basis, it is recommended that you wash it after each use. 

  • Gentle hand wash with mild detergent is recommended.
  • Line dry before next use.

Q : How should you wash your fabric face mask?

A : Before using any fabric face mask, you should wash it in warm water, using soap or detergent that leaves no residue. Do not use any soap that contains fabric softener. Rinse well with fresh water and hang to dry. 

You can also disinfect the mask by soaking it for 5 minutes in a solution of 2 tablespoons of bleach per quart of water or ⅓ cup of bleach per gallon of water. 

Q : How to use the fabric face mask? 

A : 

  1. Ensure you are using a clean mask. 
  2. Wash hands with soap and water or alcohol-based hand sanitiser before touching the mask. 
  3. Pick up mask by touching ear loops or straps only.
  4. Avoid touching the mask itself.
  5. Hold both ear loops and place a loop around each ear. 
  6. Fit mask around mouth, nose, and chin. 

You should only take off the mask by removing the elastics or straps from behind your ears. Don’t touch the front, and keep the mask away from your face. 

Q : How can I make it fit my face properly if the mask is too big?

A : You may tie a knot on both elastic bands to ensure that it fits your face.

Q : Why there's price differences between the adults and kids masks' packs?

A : The reason that there's price differences between adults and kids masks' packs is because 1). The materials used to make the kids' fabric masks are different from the adults' fabric masks.

2). Kids' fabric masks are made only when orders are received. The process takes longer than the adult's fabric masks due to the different measurements and age groups that cater to different customers. Hence, it explains the price differences.

Q : May I get a refund and/or exchange for the masks that I have ordered? 

A : Due to the nature of the product, we are currently not accepting exchanges or refunds for this item.  


Please refer to the resources below for more information.

Read more about effectiveness of reusable masks here.